Privacy Policy

KAGARIBI Inc. (hereinafter referred to as “the Company”) deeply recognizes the importance of our customers’ personal information and considers its thorough protection to be our social responsibility.
To ensure that you can use the services provided by the Company (NINJAYA, KAGARIBI CLUB, etc.) with peace of mind, we have established the following Privacy Policy, ensure that all employees are fully aware of it, and strive to handle personal information appropriately.

1. Acquisition of Personal Information

The Company acquires personal information by lawful and fair means. We primarily collect personal information in the following situations:

• When making reservations, requesting quotes, or inquiring about our services (rickshaw tours, guiding, etc.)
• When registering for our membership community (KAGARIBI CLUB) or subscribing to our plans
• When applying for or participating in surveys, campaigns, or events
• When purchasing products at our online store (KAGARIBI Selection, etc.)

2. Purpose of Use of Personal Information

The Company uses the acquired personal information within the scope of the following purposes and only as necessary for the execution of our business.

3. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining the customer’s prior consent, except as required by law. However, the following cases are exceptions:

• When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the customer’s consent.
• When outsourcing all or part of the handling of personal information within the scope necessary to achieve the purpose of use (e.g., shipping companies. In such cases, we will exercise appropriate supervision over the outsourced company).
• When a customer uses special offers in KAGARIBI CLUB, providing the minimum necessary information for reservation and usage confirmation to the relevant supporter company (store/facility).

4. Handling of Credit Card Information

All credit card payments in the services provided by the Company and “KAGARIBI CLUB” are processed securely through the systems of payment gateway companies (such as Square). Therefore, your credit card information (card number, expiration date, security code, etc.) does not pass through or remain in our systems and is never stored on our servers.

5. Security Management of Personal Information

The Company maintains the accuracy of personal information and manages it securely. In order to prevent the loss, destruction, falsification, and leakage of personal information, we take appropriate information security measures against unauthorized access, computer viruses, and other threats.

6. Use of Cookies, etc.

Our website may use cookies to improve service convenience, analyze access status (Google Analytics, etc.), and deliver appropriate advertisements. Cookies do not contain information that identifies individuals, such as the customer’s name or contact information. Customers can refuse to accept cookies through their browser settings.

7. Disclosure, Correction, Suspension of Use, and Deletion

The Company recognizes that customers have the right to request the disclosure, correction, suspension of use, deletion, etc., of their own personal information. When such a request is made, we will respond promptly after verifying the identity of the individual.

8. Contact Information

For inquiries regarding the handling of personal information by the Company, or requests for disclosure, etc., please contact the following desk.