NINJAYA
NINJAYA

Bespoke Your Kyoto.

A dedicated concierge guiding you through the deep history and culture of Kyoto
Philosophy & Safety

“Kagaribi Kousou” – Lighting the fire of love and happiness for those we connect with.
This is the philosophy of NINJAYA. More than just sightseeing, we provide an extraordinary space through our bespoke rickshaws and deep conversations to light a warm fire in your life.
And we believe that this ultimate experience is only possible on a foundation of absolute safety and security.

Absolute Safety & Compliance

Entrusted with the lives of our guests, we enforce strict legal compliance and comprehensive insurance coverage. Only professionals who have passed months of rigorous practical training and safety tests will operate your tour.

The Philosophy of “Omotenashi”

We invest heavily in our staff’s mindset, inviting specialized instructors from outside. Rather than subservient hospitality, we embody the traditional Japanese spirit of “Omotenashi”—compassion based on equality between host and guest.

The Experiences
Exclusive private tour exploring the scenic beauty and historical architecture of Kiyomizu and Gion
Scene I

The Essence of Kiyomizu & Gion

Historic paths leading to Kiyomizu-dera Temple and stone-paved streets retaining the atmosphere of the geisha districts. Escape the hustle and bustle, and explore the best seats in Kyoto along with untold stories of history.

A serene space harmonizing rich natural beauty and historical architecture in Nanzen-ji and Keage
Scene II

Tranquility of Nanzen-ji & Keage

Journey to the inner parlor of eastern Kyoto. Spend a soul-cleansing, peaceful time in a quiet space where rich natural beauty and historical architecture harmonize.

Exclusive early morning and illuminated night tours in Kyoto
Scene III

Exclusive Early Morning & Night Tours

Enjoy the privilege of a private, special tour to monopolize the crisp, clear air of the early morning before anyone arrives, or the magical, illuminated city at night.

Bespoke Plans

At NINJAYA, we strongly recommend booking online in advance, as we design bespoke plans tailored to each guest to prepare the finest hospitality before you even arrive.

Kyoto sightseeing total produce and bespoke planning tailored to your budget
Hours to Days

Beyond rickshaw tours, our dedicated concierges produce your entire stay in Kyoto, including exclusive dining and cultural experiences. We build the optimal plan lasting from a few hours to several days, tailored to your budget and preferences.
If you wish to experience exclusive temple access or other special arrangements, please contact us via “Consult a Concierge” below.

[ Example of a 1-Day Guide ]
  • Morning Zen meditation at a private temple to calm the mind
  • Elegant rickshaw tour through quiet morning landmarks
  • Lunch at an exclusive, difficult-to-book restaurant
  • Authentic tea ceremony in a private tea room
  • Sunset rickshaw tour taking in the most beautiful twilight scenes
  • Geisha entertainment at a traditional Ochaya (exclusive teahouse)
Price upon request
Consult a Concierge
About 60 min

Quick Kyoto Tour

A standard plan that condenses the atmospheric scenery of Gion and Kiyomizu-dera.
*This plan includes the rickshaw tour only.

¥25,000/ per rickshaw (up to 2 guests)
About 180 min

Higashiyama Immersion

The ultimate, highly satisfying experience exploring everything from the famous sights of Higashiyama to its quiet inner sanctuaries.
*This plan includes the rickshaw tour only.

¥70,000/ per rickshaw (up to 2 guests)
Our bespoke rickshaws manufactured in-house
The Signature

We use exceptionally rare, “in-house manufactured” rickshaws.
Designed with wider seats than standard vehicles, our rickshaws offer a spacious ride without feeling cramped, even for those in kimono or larger individuals. Combined with the latest custom suspension, they absorb the bumps of cobblestone streets, promising a smooth, high-quality ride akin to a luxury hotel lounge.

The Professionals

A team of around 30 experts who have cleared strict standards are ready as your dedicated guides.
Not just as a means of transportation, but as professionals who embody Kyoto’s history, culture, and true “Omotenashi” (hospitality), they will escort you on a journey that will stay in your memory for a lifetime.

Meet All Our Concierges
Toraji Wakamatsu, Chief Concierge
Toraji Wakamatsu Chief Concierge
Locations
Kyoto Gion Main Store
Kyoto Gion

Kyoto Gion Main Store

The geisha district where history and tranquility intersect. We will escort you from around Yasaka Shrine and Kodai-ji Temple to back alleys not found in guidebooks.

Kyoto Uji Store
Kyoto Uji

Kyoto Uji Store Temporarily Closed

The area around the Uji River and Byodo-in Temple, filled with the aroma of tea.
*Currently temporarily closed for store preparations.

Why NINJAYA?
01

Overwhelming Support & Fan Community

Our official Instagram surpassed 20,000 followers in just six months. Each rickshaw puller has many fans, and we are proud of the strong BtoF (Business to Fan) bonds that bring guests from home and abroad to request specific concierges.

02

Dialogue Beyond Manuals

We do not provide scripted explanations. Through deep conversations tailored to the interests and backgrounds of each guest, we deliver stories that reveal the hidden side of history and satisfy your intellectual curiosity.

03

Professional Photography

Our staff, who know Kyoto’s scenery inside out, will carefully select the angles of light and the best backgrounds to capture beautiful photos that will remain a lifetime memory using your camera.

04

Absolute Safety & Transparent Pricing

Only staff who have cleared thorough safety management training operate our tours. Plan prices include guide fees, photo shooting fees, and requested staff nomination fees. There are absolutely no additional charges without prior consent.

Works & Media

Here is a selection of media outlets we have collaborated with,
and companies and facilities for which we have handled exclusive guidance and special arrangements.

Media Appearance KBS Kyoto
Media Appearance Red Bull Japan
Media Appearance University of Hawaiʻi
Exclusive Guide & Arrangement Capella Kyoto
Partnership Uji City Tourism Association
Exclusive Guide & Arrangement Kamukura (Hawaii)
FAQ
Is it possible to ride in the rain?
Yes, it is possible. The rickshaws are equipped with a dedicated canopy (roof) and waterproof covers, so you will not get wet. The rain-slicked cobblestones add to the atmosphere, allowing you to enjoy a beautiful aspect of Kyoto.
When do cancellation fees apply?
Cancellations or date changes up to two days before your reservation are free of charge. A 50% fee applies the day before, and a 100% fee applies on the day of the reservation. (In the event of cancellation by us due to severe weather, a full refund will be issued.)
Can you pick me up at my hotel or a restaurant?
Yes, if the location is within our operating area and is a partner facility or has a driveway, we can bring the rickshaw directly to the entrance. Please feel free to consult with us in advance.
Invitation

Beyond this point is a special space for those who deeply love Kyoto.
We offer doors to authentic cultural experiences that are not consumed, such as exclusive viewings of temples not open to the public and special benefits at renowned restaurants.

We welcome guests to join (free of charge) and corporate supporters who share our commitment to cultural preservation.

View Club Details

No fixed routes.
We build your Kyoto journey
from scratch.

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LANGUAGE
EN / JA / 繁中